Analyzing aspects of the employment process Essay

Analyzing aspects of the employment process - Essay Example ying weaknesses and strengths as well as opportunities for improvement and skills development" (Introduction: Performance Appraisal). Hence, the importance of performance evaluation becomes obvious and can be applied to our organization through various methodologies including graphic scale, checklist, forced choice, ranking, paired comparison, forced distribution, MBO, and BARS (Dessler, 2000) as well as with the aid of incentives, bonuses and word of appreciation and a pat on the back. Research by Luis et al. (2001) suggests that performance evaluation when applied adequately can reap massive fruitful results including improved customer satisfaction diffusing from employee satisfaction, ameliorated work performance and product quality, ease in retaining trained and diligent work force and so on and so forth. Planning and strategic decisions about recruiting include both internal and external recruiting. There are various internal sources of recruiting that work effectively to accomplish the targeted organizational goals. As Buford, Bedeian & Lindner (1995) & Zoller (1996) define, "recruiting is the process of generating a sufficiently large group of applicants from which to select qualified individuals for available jobs" and apart from the external sources including media advertising, walk-ins, public and private employment agencies, educational institutions, state agencies, government programs, direct recruiting (Lindner & Zoller), there are internal sources that are effective. These internal sources of recruiting include employee referrals and internal job postings (Lindner & Zoller). Good, experienced, trained and hard working employees when make referrals, organizations must feel obliged. This is because, employee referral is one internal source that has so far proved quite effecti ve in the recruiting procedure worldwide. Employee referrals minimize the work load and share the responsibility with the management which otherwise remains solely responsible for recruiting the right people at the right time (Lindner & Zoller). What makes this internal source effective is the reason that those applicants that are referred by the working employees have a clearer picture of the organizational expectations, aims and vision and can shape their expectations from the organization and their duties accordingly in a better fashion than applicants that are recruited directly through other sources (Lindner & Zoller). Another very effective internal source of recruiting is internal job postings. Vacancies year round can be filled in by the working as well as the deserving employees that can be found, located and analyzed internally through the application of performance appraisal. "These vacancies may represent promotions (upward moves) or transfers (lateral moves). Posting an d circulating notices of vacancies maximizes employee awareness of job openings. The notice should include such items as title, department, job summary, qualifications, and salary and should be placed on bulletin boards,

Identify the way in which marketing techniques have been successfully Essay

Identify the way in which marketing techniques have been successfully used to create positive perceptions of a star product - Essay Example Kotler (1991) goes further when he said segmentation is the subdividing of market into homogeneous sub-set of customers, where any subset may conceivably be selected as market target to be reached with distinct market mix. A Nigerian Politician in a campaign speech said, â€Å"Vote for the present IT literate generation, not the old generation who still thinks that Blackberry is a kind of fruit† (El-Rufai, 2010). The truism of this statement underlies the success (Appendix I – III) of Blackberry. Made by Research in Motion since 1999, it is one of the smartphones that incorporates different features such as email, PDA, WiFi, etc. The success of Blackberry phones is seen in the Appendix I which shows the increasing revenues throughout the fiscal year 2009. Today, most phone manufacturers have copied the features of Blackberry phones in other to tap into the lucrative market being enjoyed by Blackberry. Nokia, Samsung, LG, among others have all departed from their traditi onal call phones to smartphone technology being pioneered by Blackberry. 2. Definitions of Market Segmentation To fully understand market segmentation, several definitions by scholars and experts will be analyzed. Market segmentation consists of taking the total heterogeneous markets for a product and dividing it into several sub-markets or segments, each of which tends to be homogenous in full significant aspects (Stanton, 1981). According to American Marketing Association, â€Å"Market segmentation refers to dividing the heterogeneous markets into smaller customer groups having certain homogenous characteristics that can be satisfied by the firm† (Jain, 2010). The foregoing definitions are going to point out that segmentation is a valuable strategy to be adopted by firms that want to increase their market shares and revenues. According to Bose (2010) good market segmentation must have the following qualities: accessible to the firm, for instance, if the law prohibits the fi rm from exporting, you cannot have a market segmentation based on an overseas market. It should be sustainable, the returns from the market should be enough to justify the profit target of the firm and the investment made in the market. If the segment does not justify its profit target, it makes no economic sense. Also, it must be measurable. The size and purchasing power of the members of the segments should be known. Finally, the segment should be responsiveness, that is, the market should respond positively to the firms marketing strategies. According to Dibb and Simkin (1997) a range of benefits arise from the market segmentation. First, the process puts customers first, maximizes resources and emphasizes strengths over competitors. Also, it leads to a more focused company culture and the building of inter and intra organizational relationships. According to Beik and Buzby (1973), the concept of market segmentation may be used for strategic alignment of the firm’s product ive capacities with its existing and potential markets. 3. Types of Market Segmentation Market segmentation can generally be classified into 4 broad categories, viz: Geographic, Demographic, Psychological and Behavioural.